Privacy Policy

Art Side of Life Studios KLG, (further referred to as “Art Side of Life”, “We”, “Us” or “Our”) provides members online services through its mobile and website platform.

For the purpose of the Swiss Federal Act of 19 June 1992 on Data Protection Act 1998 (the “Act”), the controller of the data file is Art Side of Life.

We value your trust and we are committed to protecting and respecting your privacy when you are accessing our website and any application for mobile devices.

This Privacy Policy explains what types of personal and non-personal information we collect when you use Art Side of Life and the basis on which any personal information we collect from you, or that you provide to us, will be processed by us.

By disclosing your personal information to us by using Art Side of Life, or communicating with us, you consent to the collection, storage, and processing of your personal information as stated in this policy.

We will not rent, sell or share your personal information with any third party for its own marketing purposes without your consent. We take all reasonable measures to ensure your private data is kept secure. By using and accessing Art Side of Life, you accept and agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, then you should stop accessing Art Side of Life and if applicable, deactivate your account.

Data Collection and Use

When you register on our site, purchase a product, subscribe to our newsletter, respond to a survey or fill out a form, you may be asked to provide your name, e-mail address, and/or credit card information.

By placing an order with us, you consent to us gathering certain information about you, in order to process your order. This may include:

  • your full name and email address (for the purpose of the order delivery and updates)
  • your full name, name, username and email address (for the purpose of identifying you as an online forum member)
  • your IP address (this is securely collected by our payment system so that we can validate your payment information and prevent fraudulent orders)
  • transactional information based on your activities on Art Side of Life
  • payment information collected from you including without limitation credit and debit card numbers, financial institutions and credit card expiry dates (all data stored with our 3rd-party payments processor)
  • information from your interaction with Art Side of Life, purchase of products or services, content and advertising, including, but not limited to, device ID, device type, location, geo-location information, demographic information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information
  • any other information from which you can be identified and which you may disclose to us at any time

If you do not provide your e-mail address, it may not be possible for you to receive your order or communications and updates about it.

The order will be added to your purchase history, which we also retain, in order to be able to help with inquiries and see which customers have ordered in the past.

If you sign up to our email list via our website, we may use this information to process your order (if you’ve processed an order), to contact you about an order, or to send you new courses, special offers, and other updates.

You may opt-out of these communications at any time, by clicking the “Unsubscribe” link in any email or by contacting us. If you would like to change your e-mail address, you can contact us.

You may request for us to delete your customer information at any time, by contacting us. We will carry out this request within 30 calendar days.

Art Side of Life does NOT sell, trade, or otherwise transfer your personal information to other companies, except for trusted companies that help us operate our website and process payments, as long as those parties agree to keep this information confidential.

We may use your personal information for the following purposes:

  • to manage and administer Art Side of Life, including but not limited to the online products and services management and user experience
  • to assist in and administer the use of our products and/or services
  • to send you newsletters and other relevant and targeted communications
  • to deal with inquiries, complaints, and feedback from you
  • to provide third parties with statistical anonymized information about our users (e.g. Google Analytics, YouTube, LibSyn)
  • to investigate any suspected breaches of our Terms and Conditions or the breach of any other policies and rules applicable to you

Non-personally identifiable visitor information (anonymous usage data, referring/exit pages and URLs, platform types, clicks, etc.) may be provided to other parties for marketing and advertising use.

Personal Information Protection

We use Mailerlite (get $20 credit with this referral link) – a secure, 3rd-party email provider to store and manage email subscription information.

All credit card information is transmitted through a secure (SSL) connection and processed with a safe 3rd-party payment processor such as Stripe, PayPal, and others. We do not keep any payment information on our servers.

Your information will be protected behind our hosting provider’s firewall and other security arrangements on the third party sites.

As with any website or transmission over the Internet and electronic storage, there is no absolute guarantee of 100 % security. If you feel this not sufficient, then please do not provide any personal information – or let us know and we will delete your information securely.

Your Rights & Consent

By using our site, you consent to our website’s privacy policy.

By registering on our site, purchasing a product, subscribing to our newsletter, responding to a survey or filling out a form, you understand that you are providing this information to us voluntarily and there is a legitimate reason to retain this information for the period required to discharge those obligations mentioned above. Without the contact information, we will not be able to reply to you or deliver your purchase.

If you reside in the EU or Japan, you may request in writing copies of your personal information that we collect. We will provide you with a copy of the personal information held by us as soon as practicable after receiving a valid request in writing here. You might request corrections of any inaccurate, incomplete or outdated information as well as deletion of the personal information.

Personal Information Storage

The personal information that we collect might be transferred to, and stored in the European Economic Area (“EEA”). By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy. We are using the standard security measures (SSL protocol and encryption) to ensure the safety of your Personal Information. However, Art Side of Life is not responsible or liable for any damages caused by unauthorized use and/or by an unauthorized person.

Personal Information Disclosure

Except as set out below and to the extent required by any applicable law or governmental or judicial body, we will not disclose your personal information to any third party. The payment information you provided will be passed on to and processed by our third party payment partners. We do not store or collect the payment information. We may pass your personal information to our employees and agents and selected service providers under the same conditions that are defined in this Privacy Policy. We may provide general statistical information about our users on an aggregated basis. Such data will not include information personally identifying you.

We may disclose your personal information to the police, regulatory bodies or legal advisers in connection with any alleged criminal offense or suspected breach of our Terms and Conditions and/or the breach of other terms and conditions otherwise relating to you or otherwise required by law. We will co-operate with law enforcement agencies and will comply with any court order requesting or directing us to disclose the identity of (or personal information relating to) any user breaching our Terms and Conditions and/or the breach of other terms and conditions otherwise relating to such user or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.

Data Retention

We will retain the Personal Data collected from the users (mainly transaction data) for a limited period of time of 10 years required by law, in accordance with Article 958f of the Swiss Code of Obligations.

Third-party links and Social Plugins

Our website may include links to other websites or products. These third party sites have separate and independent privacy policies, so we have no responsibility or liability for the content and activities of these linked sites.

Art Side of Life may use social plugins, which are provided and operated by third-party companies, such as Facebook, Twitter, and Linkedin. As a result, you may send to the third-party company the information that you are viewing on a certain part of Art Side of Life website. If you are logged into your account with the third-party company, then the third party may be able to link information about your visit to Art Side of Life to your account with them. Similarly, your interactions with the social plugin may be recorded by the third party. Please refer to the third party’s privacy policy to find out more about its data practices, such as what data is collected about you and how the third party uses such data.

Changes to our Privacy Policy

We reserve the right to amend this Privacy Policy. Any changes we may make to our Privacy Policy in the future will be posted on Art Side of Life and, might be notified to you by e-mail.

This policy was last modified on 5th of August, 2018.

Contact

Questions, comments, and requests regarding this Privacy Policy should be addressed in this contact form.

Coaching with Iva

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